Tesla Customer Care 'Horrendous,' Model 3 Owner Says After Butt-Dialing Autopilot Upgrade

An owner of a Model 3 vehicle made by Tesla Inc (NASDAQ: TSLA) said that he accidentally purchased a $4,280 software upgrade for the sedan due to butt dialing and couldn’t get the automaker to issue a refund.What Happened: The Model 3 owner Ali Vaziri noticed he had accidentally purchased the self-driving feature after being notified by his bank on Sept. 24, CNBC reported Wednesday.Vaziri had a credit card link to the Tesla app to pay monthly fees for “premium connectivity,” but he otherwise never made — or, intended to make — a purchase in the app. He only noticed …read more

Source:: Yahoo Finance

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